Privacy Policy

At Trip Companion, your privacy matters. This policy explains how Pineysoft collects, uses, stores, and protects information when you use the site to plan, share, and manage travel itineraries.

1. Information We Collect

We collect information you provide directly or create while using the app, including:

• Name and email address for email-code login and account access.
• Trip titles, destinations, dates, itinerary notes, hotel details, travel preferences, and planning answers.
• Email addresses you add so other travellers can view or collaborate on an itinerary.
• Uploaded travel documents, such as hotel booking PDFs, when you choose to store them in the app.
• Technical session data needed to keep you signed in and protect the service.

2. How We Use Your Information

We use your information to:

• Authenticate you with email login codes and maintain your session.
• Create, save, edit, and share your trip plans.
• Generate or prepare personalised planning suggestions when AI features are enabled.
• Store travel documents and make them available in your itinerary and offline travel pack.
• Respond to support requests and improve the product.

3. AI Planning Features

Future AI planning features may use your trip preferences, constraints, destinations, dates, and itinerary notes to produce suggestions. AI-generated suggestions should be reviewed by you before relying on them for bookings, transport, visa, health, or safety decisions.

4. Sharing Your Information

We do not sell your personal information. We may share information only when needed to run the service, comply with law, protect the app, or when you choose to share a trip with another email address.

Booking links may send you to third-party travel services such as Trip.com. Those services have their own privacy policies and may receive information about your visit once you leave this app.

5. Cookies And Local Storage

We use essential cookies and browser storage for:

• Authentication and session management.
• Remembering local app state and offline travel-pack data.
• Keeping selected trip data available on your device when you save it for offline use.

You can control cookies and local storage through your browser settings, but disabling them may prevent login, offline access, or parts of the planner from working correctly.

6. Data Protection

We use reasonable technical and organisational safeguards to protect your information. No internet service can guarantee perfect security, so avoid uploading documents or notes you do not want stored in a travel-planning system.

7. Your Choices

You may request access, correction, or deletion of personal information associated with your account. Some records may need to be retained where required for security, legal, or operational reasons.

8. Changes To This Policy

We may update this policy as the product changes, especially as AI planning and affiliate booking features evolve. Updates will be posted on this page with a new last-updated date.

9. Contact Us

Questions or requests can be sent to pineysoft@gmail.com.